Close Calls

Managing Risk and Resilience in Airline Flight Safety

CLOSE CALLS by Carl Macrae

“This book offers one of the best discussions of the nature of organisational safety I have ever read” - James Reason

Close Calls is a superb piece of work... and will particularly benefit those working in healthcare safety” - Don Berwick

“Macrae has made the invisible visible and in doing so, has created a beautifully written book that is required reading” -
Karl Weick

“This book will be of enormous value to all industries that aspire to the aviation safety culture” -
Andrew Hopkins

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