Managing Risk and Resilience in Airline Flight Safety
CLOSE CALLS by Carl Macrae
“This book offers one of the best discussions of the nature of organisational safety I have ever read” - James Reason “Close Calls is a superb piece of work... and will particularly benefit those working in healthcare safety” - Don Berwick “Macrae has made the invisible visible and in doing so, has created a beautifully written book that is required reading” - Karl Weick “This book will be of enormous value to all industries that aspire to the aviation safety culture” - Andrew Hopkins